EKO Services passe à la téléphonie VOIP

EKO Services est un vaste réseau d’agences à votre service pour la prestation de services de proximité aux personnes, regroupant plus de 1400 emplois sur l’ensemble du territoire.

Afin de consolider et de garantir un fonctionnement optimal, EKO Services a décidé de passer par une solution de téléphonie VoIP, offrant des fonctionnalités internes pour la gestion et le traitement des appels, mais également une expérience client de grande qualité.

3CX clients

La certitude de voir tous les appels traités rapidement et efficacement a convaincu les décideurs de l’organisation.

3CX Partner

Une solution simple, robuste et éprouvée a été mise en place par les services techniques de TEL4YOU : hébergement Cloud de l’installation 3CX IPPBX et raccordement par un tunnel sécurisé SBC de tous les sites. Au delà les économies d’échelle réalisées par l’opération, la flexibilité et le monitoring centralisé des installations et de leur usage est un réel atout pour les responsables de la gestion quotidienne.

Les coûts de téléphonie ont chuté considérablement, notamment par la suppression des lignes et numéros de téléphone devenus inutiles, mais également par une tarification très attractive des communications.

De nombreuses références prestigieuses sont à épingler parmi les clients satisfait de la solution 3CX :

 

Vous souhaitez plus d’informations à propos de nos solutions et services de téléphonie ? Contactez nous au +32 (0) 69 669 487 ou par mail via info@tel4you.be

Customer Testimonials

3CX has helped many businesses achieve significant benefits in a cost-effective and innovative way. Below is a selection of customer testimonials from some of our clients, highlighting how our IP PBX has successfully helped them meet their telephony needs.

First International Bookmaker Company - Liga Stavok“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quick.”
Nikolay Melikhov, IT Manager at Liga Stavok
Video West Logo“Comparing the other major options out there – we got a lot for our money without being nickel and dimed for every little feature. For most changes to the system I can easily manage them myself without calling a 3CX partner and scheduling an appointment. All of these systems would cost us $1,000+ per month. We are currently spending about $90 month + our maintenance fee.”
Craig Reilly, IT Admin at Video West
7 Mile Beach Resort Logo“It was time to migrate to an all-IP system. We needed better line quality and the advanced features to show our guests we’re taking their needs seriously. And of course, we needed a solution that would mitigate all the management and maintenance that was delaying our ability to service guests.”
Darrell Player, Network Administrator at 7 Mile Beach Resort
SII streamlines and standardizes with 3CX“With our old Orange & Bouygues Telecom system, we experienced uneasy configuration of profiles and seriously outdated technology. We wanted to use new technologies to be able to be reachable on a smartphone and a PC, in the office or away. We evaluated 3CX based on the great price, the compatibility with the platform and the scalability. With over 7,000 employees, the features and flexibility of 3CX were a clear choice to foster greater mobility and collaboration.”
Cedric Couture, System and Network Engineer at SII Group
subtech Logo“We briefly considered phone systems from Panasonic, Samsung and Telkom. But seeing the proposed functionality from 3CX, and recognizing the flexibility it could bring to our work environment, made the choice clear. 3CX offers a cost-effective, turnkey solution that provides us the ability to remotely roll extensions out to projects at the drop of a hat. And by mostly using the softphones, we were able to slash hardware costs up front too.”
Ralph Kerwan, Group IT Manager at Subtech Group
RápidoNet Logo“We are a small rural and local ISP and startup. As most startups we are on a shoestring budget, but need to operate as a large ISP. 3CX implemented by Neurotech Mexico, allowed us to provide corporate level support and communications, on a budget we can handle, but most importantly it will grow with us as and when we need it.”
Adriana Cordova, Manager Ing. at RápidoNet
3CX Delivers Big Boost for VM Office “The divestment in our former system was a unique opportunity for VM Office to explore new solutions. We wanted to find another great solution, but were hopeful that we could find a more cost-effective answer as well. And with one employee fielding requests from upwards of 15 clients on a daily basis, we required a solution that would maximize our communications capabilities.”
Koen Wuyts, Owner at VM Office