3CX has helped many businesses achieve significant benefits in a cost-effective and innovative way. Below is a selection of customer testimonials from some of our clients, highlighting how our IP PBX has successfully helped them meet their telephony needs.
“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quick.” Nikolay Melikhov, IT Manager at Liga Stavok | ||
“Comparing the other major options out there – we got a lot for our money without being nickel and dimed for every little feature. For most changes to the system I can easily manage them myself without calling a 3CX partner and scheduling an appointment. All of these systems would cost us $1,000+ per month. We are currently spending about $90 month + our maintenance fee.” Craig Reilly, IT Admin at Video West | ||
“It was time to migrate to an all-IP system. We needed better line quality and the advanced features to show our guests we’re taking their needs seriously. And of course, we needed a solution that would mitigate all the management and maintenance that was delaying our ability to service guests.” Darrell Player, Network Administrator at 7 Mile Beach Resort | ||
“With our old Orange & Bouygues Telecom system, we experienced uneasy configuration of profiles and seriously outdated technology. We wanted to use new technologies to be able to be reachable on a smartphone and a PC, in the office or away. We evaluated 3CX based on the great price, the compatibility with the platform and the scalability. With over 7,000 employees, the features and flexibility of 3CX were a clear choice to foster greater mobility and collaboration.” Cedric Couture, System and Network Engineer at SII Group | ||
“We briefly considered phone systems from Panasonic, Samsung and Telkom. But seeing the proposed functionality from 3CX, and recognizing the flexibility it could bring to our work environment, made the choice clear. 3CX offers a cost-effective, turnkey solution that provides us the ability to remotely roll extensions out to projects at the drop of a hat. And by mostly using the softphones, we were able to slash hardware costs up front too.” Ralph Kerwan, Group IT Manager at Subtech Group | ||
“We are a small rural and local ISP and startup. As most startups we are on a shoestring budget, but need to operate as a large ISP. 3CX implemented by Neurotech Mexico, allowed us to provide corporate level support and communications, on a budget we can handle, but most importantly it will grow with us as and when we need it.” Adriana Cordova, Manager Ing. at RápidoNet | ||
“The divestment in our former system was a unique opportunity for VM Office to explore new solutions. We wanted to find another great solution, but were hopeful that we could find a more cost-effective answer as well. And with one employee fielding requests from upwards of 15 clients on a daily basis, we required a solution that would maximize our communications capabilities.” Koen Wuyts, Owner at VM Office |